Kampala Serena Hotel can only be described as the crème de la crème of the Ugandan culture. The hotel is located in the heart of Kampala.
The lush green garden hotel, which is Serena’s Uganda flagship, has 186 rooms, among them two presidential suites, and is one of the few hotels in Africa that has hosted Queen Elizabeth II of the United Kingdom.
Pesapal sat down with the Kampala Serena Hotel team, to understand what draws both local and international business and leisure travelers to the hotel. Being part of an iconic and international group of hotels means that Kampala Serena receives guests from all over the world. Managing such a huge number of bookings and handling reconciliations must not be easy, considering the need to increase revenue and continue delivering a world-class experience for guests.
Kampala Serena needed simple, solid and comprehensive payment acceptance solutions that would integrate seamlessly with their existing systems. Our partnership with Kampala Serena Hotel has helped better their financial reconciliation as well as improved revenue.
Find out how Pesapal offers you payment acceptance solutions that have your business operations at heart from Kampala Serena’s point of view. Watch our video.