Payments Blog

Understanding Reserveport: How Well Do You Know Your Booking Engine?

In case your hotel has no website, Reserveport comes with a simplified user-friendly website integrated with the booking engine and you can start taking bookings immediately. It has a channel manager that enables you to sell your inventory globally through various Online Travel Agents such as booking.com, Expedia and Agoda. Hotels can also process virtual cards and accept multiple payment options.

As soon as a hotel signs up, you are able to upload your content including, rates, descriptions as well as the hotel policy.

With Reserveport for hotels, the website is customizable fit the brand colors and the general hotel brand layout.

This article dives into all the features of Reserveport's booking engine. 

• Payment Links 

This is a link provided by the hotel to the client/guest in order for them to make the payment. With Reserveport you have the option of creating single payment links to one client or multiple for many clients at a go. You have the option of creating one and sending it directly to your client or to your travel agent.

With Reserveport's booking engine for hotels, you can accept multiple payment options both in the local currency and in US Dollars. These include Visa, Mastercard, Mpesa and American Express. 

• Virtual Card Payments

Under this tab, you also have the option of charging the virtual cards that the online travel agents have issued as payment for the guests that book through them.  

Once the payments are processed, settlement are done within 48 hours. The turnaround time is fast and settlement is effective.

• Direct Bookings

The advantages of using Reserveport's booking engine include: 

1. Guests can check the calendar for availability of rooms for the dates they wish to book as updated by the reservations desk.
2. Real time update of inventory depending of all the bookings made over a certain period.
3. Ability to keep track of incomplete bookings. As such you can contact the guest pursue to make a sale.
4. Support your customers real-time and prepare for guests scheduled to arrive at the hotel.
5. Finally reports allow you to track your hotel booking performance over a certain period of time. 

• Rooms & Rates

With the Rooms & Rates feature on Reserveport, you can showcase your incentives to prospecting clients that they will get when they book with you.

The first tab under this is the rooms. This showcases all the different rooms that are available in the property eg family room, double room etc.

Secondly there is the rates which allows you to create the rates for the different rooms that you have. Enhancements are the extra facilities that you offer your clients as a hotel such as the spa, nail bar and any others.

Finally there is the Discounts and special offers tab which contains any discounts that you would want to offer your clients as an incentive e.g 4 nights for the price of 3.   

• Channel Manager

This  gives a better understanding of the hotel functionality. This includes information about the hotel its location, contacts, the different age groups accepted there, contacts of the property administrators, property agents and finally the channel manager. The channel manager is a software that enables a hotel to sell their inventory anywhere in the world. It helps in putting your property in the global map so as to generate more revenue.  

• User Guide

This is the final tab that is present on your hotel website. It includes all the information about all the tabs present on the website. Information contained here gives you a deeper understanding of the booking engine and how it functions. All the other segments are explained in depth under the user guide tab. 

If you are a hotel and have been looking for solutions to grow direct bookings, Reserveport is the best reservation system.