As told by Ndong’a Ben, Manager, Artcaffé Rhapta Square Running a restaurant business isn’t easy. Products perish quickly, tastes change fast, and competition is fierce. For Artcaffé, thriving in this challenging environment means doing things differently, not just in the kitchen, but in the way they connect with customers.
Ndong’a Ben, Manager at Artcaffé Rhapta Square, doesn’t hesitate when asked what sets Artcaffé apart. He responds affirmatively that it’s the service they give back to the community.
“Service here isn’t just a buzzword. It’s a philosophy. Feedback from diners shapes our menu, ensuring it resonates with everyone who walks through the door.” Says Ndong’a
Artcaffé, serves a wide range of palates from Asian-inspired dishes to Mediterranean delights and many more. And for those who want to take the Artcaffé experience home, the adjoining Art Market lets customers buy ingredients and products to recreate their favorite meals.
But excellent food and service aren’t enough in today’s dynamic world. “The world is going digital,” Ndong’a notes. “People prefer digital payments.” That’s where Pesapal comes in.
Artcaffé uses Pesapal’s PDQ terminals and online payment solutions which are integrated with Shopify. This means the Art Market can operate seamlessly online: customers browse, shop, and pay online, making the experience frictionless from table to home.
Even as Artcaffé grows, the essence of the brand remains unchanged. With over 60 branches across the country, Artcaffé continues to bring people together through thoughtfully designed spaces, high-quality, freshly prepared food, and creating connections powered by great service via Pesapal’s business solutions.
