Hair Couture, a modern beauty brand, is on a mission to transform the salon experience for clients bringing confidence, beauty, and strength into every visit.
As a leader in Extensions, Microlinks, Nanolinks, Weaves and all forms of extensions, Hair Couture continues to set the standard in the industry.
Like many growing businesses, the salon faced operational hurdles behind the scenes. While the artistry was exceptional, running day-to-day operations efficiently was another challenge entirely.
The beauty and salon industry in Africa is vibrant but often unstructured. For Hair Couture, this meant the owner had to be heavily involved in daily operations managing everything from staff commissions to inventory control.
Payroll was one of the most pressing issues. Tracking commissions manually for each stylist was time-consuming and error prone. What should have taken hours often stretched into days.
Inventory management was another challenge. Products would come in as stock but leave as part of services, making it hard to track usage and prevent losses. Without proper systems, the risk of inefficiencies and financial leakage was high.
As Hair Couture expanded to two stores, these challenges only grew. The business needed more than artistry it needed structure, accountability, and a smarter way to run.
To address these gaps, Hair Couture partnered with Pesapal RACK, a leading provider of point-of-sale and business management systems. RACK brought much-needed structure to the salon, offering tools that automated commissions, streamlined payroll, and tracked inventory usage in real time.
By integrating these systems, Hair Couture could finally focus on growth while maintaining operational control. RACK provided a platform that not only simplified processes but also ensured accuracy and accountability across the business.
Since adopting RACK, Hair Couture has experienced transformative results, including:
At its core, RACK has enabled Hair Couture to do what it does best make every client feel beautiful and confident while running a salon that is structured, efficient, and ready for the future.
