The travel industry has experienced dramatic changes in recent years owing to the global pandemic and tech advancements. We hosted tours and travel business owners at Gran Meliá Arusha, Tanzania for a half-day workshop to discuss the changing face of travel commerce.
Themed “Consumer & Payment Trends in the Tours and Travel Industry,” the session cast a spotlight on the rise of digital payments and the shift in consumer behavior. Tours and travel agents from the region came together to discuss and learn how they can explore the latest trends and technological innovations in travel sales.
Facilitated by Pesapal Tanzania Limited Country Manager Bupe Mwakalundwa, the event explored how hospitality industry players can position themselves to reach this large audience by having a strong online presence.
Modern customers are now using technology to make bookings and payments online. The agents were encouraged to take advantage of the advancing technological trends to attract more clients and increase revenue.
The workshop underscores our commitment to driving innovative solutions that will increase access and usage of digital financial tools amongst Small and Medium Enterprises. In case you missed the event check it here
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