Roby Sportswear, located in the heart of Dar es Salaam, is a go-to destination for sporty shoes enthusiasts looking for high-quality footwear and sportswear.
Known for its commitment to style, durability, and customer satisfaction, the store caters to both athletes and casual shoppers.
With a wide range of products and a growing customer base, Roby Sportswear has built a reputation as a trusted brand for fitness and lifestyle needs. However, as more international shoppers and digital customers entered the market, the store needed to ensure its payment process was just as reliable as its products.
Customers today expect more than just high-quality products; they want the convenience of paying however they choose. For Roby Sportswear, this meant ensuring that both local and international customers could complete transactions quickly and securely.
Relying on cash or limited payment options meant the risk of losing sales especially from tourists or buyers abroad who wanted to pay with international cards. The store also faced the challenge of handling multiple payment methods smoothly without slowing down service.
In a competitive retail environment where customers expect speed and convenience, they needed a solution that would keep sales moving without boundaries.
To overcome these challenges, Roby Sportswear partnered with Pesapal, a leading provider of digital payment solutions in Africa.
This ensured the store got access to a wide variety of payment options, including:
By integrating Pesapal, they ensured that no customer is turned away because of limited payment choices. Shoppers can now purchase with confidence, whether they are based in Tanzania or visiting from abroad.
The adoption of Pesapal has transformed Roby Sportswear’s checkout experience:
By embracing Pesapal, Roby Sportswear has created a payment experience that matches the quality of its products, fast, secure, and accessible to everyone. In doing so, the store has positioned itself as a modern retailer ready to serve both local and global customers without compromise.