From the get-go, it was clear for Cherie Kihato, that processing cash payments at Savannah Space was not a viable option because of dealing with the risk of theft, and the sheer inconvenience of it all. It was a headache that she was not willing to take on. Here’s the inspirational story of how she built Savannah Space from nothing but a dream and a desire to adorn homes with captivating, functional pieces.
Savannah Space is a brand that creates unique, high-quality furniture and home décor. At their core, they create economic opportunities for local artisans, showcasing amazing talent while putting Kenyan design on the global map. On inquiring why the name Savannah Space, Cherie explains, “We live in the Savannah – Nairobi, and your home is your space. When you're buying furniture from us, you're creating your savannah space.”
As soon as she started the business, she knew she needed to set up digital payments. “Some people say it’s ridiculous, you need a bit of cash, but I don't carry cash.” Cherie states. She needed a solution that was not only secure, but also as seamless as the beautiful pieces she creates.
A Partnership of Trust and Growth
A friend recommended Pesapal and after a quick search online, Cherie was sold. She took up the Pesapal POS terminal for her Lavington Mall showroom enabling clients to pay fast and easily. Additionally, with a simple link, she could raise an invoice, and her international clients could pay for high-value furniture, knowing the transaction was secure. The real breakthrough wasn't just in the technology, but in the trust it built. Her clients found it easy to pay both in-store and online, enabling her to expand her reach and secure a more global clientele.
Cherie highlights the platform's reliability as another major win. Even during bustling pop-up markets where hundreds of people visit her space, the system never freezes. This scalability has allowed Savannah Space to grow without the fear of payment disruptions.
Beyond Payments
The benefits of working with Pesapal extend beyond just collecting payments. It has provided a solid foundation for financial management. With real-time access to simplified statements and trend analyses, Cherie and her team can now accurately forecast growth and make informed business decisions. The ease of delegation is also a key benefit that she points out. She was able to hand over tasks such as accounting because of how easy the Pesapal platform is to use. This enables her to focus on growing the business.
“The biggest win for me since I set up this business is being able to always pay the workers.” Cherie remarks. She adds that money is the lifeblood of a business, and Pesapal has helped her secure a reliable flow of funds, ensuring that the artisans who bring her vision to life are always compensated on time.
As the Savannah Space team grows, Cherie is keen on streamlining more processes as well as pushing more sales from their catalogue. It's clear that having a simplified, reliable payment platform is a key piece of this puzzle. The Savannah Space story is more than a customer story; it's a testament to how a business scales once they are equipped with the right tools – payments and beyond.
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