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What is a Property Management Systems

What is a Property Management Systems

On 15 July 2025
M

A Property Management System (PMS) is the central software that drives all your hotel operations.

With Oracle-based solutions like Opera Premise (on-site) and Opera Cloud (web-based), you can manage personalized guest profiles, reservations, front desk operations, room and housekeeping workflows, billing, analytics, and more, from a single platform. Unlike other property management system PMS solutions that handle one or two functions well, Oracle Opera does it all. 

Why Oracle Opera PMS? 

Oracle built Oracle's property management system (PMS) suite to handle modern hospitality needs, which include: 

  • Personalized Guest Profiles: Store rich customer data like preferences, history, and loyalty status in one centralized system. 
  • Rate & Reservation Management: Set dynamic rates, manage group bookings, and prevent overbooking. 
  • Front Desk & Room Management: Streamline check-ins/check-outs, room assignments, and housekeeping tasks. 
  • Billing & Account Receivables: Generate accurate invoices, manage folios, and automate settlements. 
  • Reporting & Analytics: Pull revenue, occupancy, and performance data to inform strategy. 
  • Multi-Property Setup: Manage multiple properties from a single dashboard for consistency across a portfolio. 
  • 3rd-party Integrations: Connect with 1,000+ hotel tools and 80+ channel managers.  
  • Security & Compliance: Ensure enterprise-grade compliance with national and international data-compliance rules 

Benefits of using Opera PMS 

  1. Lower IT Costs & Less Maintenance

You no longer need to invest in expensive on-site servers, dedicated IT staff, or worry about system updates and data backups. With Opera Cloud, Oracle handles all the infrastructure, security patches, and software upgrades. You can access your PMS securely from any device, saving time, money, and resources while increasing your IT agility. 

  1. Enhanced Functionality & Scalability

Opera Cloud is built on modern, AI-powered technology that adapts to your business. Whether you're running a boutique hotel or a multi-property chain, you can scale effortlessly. Add or remove users, properties, and features on demand without disruption. With its intuitive interface and customizable dashboards, you can streamline your operations and tailor the system to your workflows. 

  1. Improved Guest Experience

By consolidating real-time guest data from booking preferences to loyalty behavior, you can personalize every touchpoint of the guest journey. You can enable online check-in and check-out, mobile room selection, and instant service requests. Opera empowers you to deliver seamless, tailored experiences that increase satisfaction, loyalty, and reviews. 

  1. Centralized Multi-Property Management

You can manage several properties under one system without sacrificing visibility or control. Opera's multi-property capabilities enable shared guest profiles, centralized reservations, and unified reporting, making them perfect for hotel groups seeking to ensure consistency and efficiency across all locations. 

  1. Robust Reporting & Analytics

You gain instant access to performance dashboards that enable you to track key hotel metrics, including RevPAR, occupancy, and ADR. You can generate custom reports for finance, operations, or guest behavior, helping you make informed decisions, optimize revenue, and identify areas for improvement. 

  1. Seamless Integration Ecosystem

With native support for over 1,000 third-party hotel systems and 80+ channel managers, Opera ensures you won't be locked into a rigid stack. From accounting software and payment gateways to POS systems and CRM tools, you can integrate the tools you already use with minimal disruption. 

  1. Enhanced Security & Compliance

Hosted on Oracle's secure cloud infrastructure, Opera Cloud complies with global standards including PCI DSS and GDPR. You benefit from built-in encryption, secure authentication, and data protection best practices, while minimizing risks and ensuring compliance with local and international regulations. 

The all-powerful Oracle Opera PMS helps you manage your properties more efficiently, whether you choose Opera Cloud or Opera Premise. From managing guest profiles to billing, housekeeping, analytics, and integrating with thousands of tools, Oracle's PMS suite does it all to boost efficiency, revenue, and guest loyalty. 

Transform Guest Experience with a PMS

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