What is RACK and Why Do You Need It?

What is RACK and Why Do You Need It?

On 13 December 2023

Efficiency and versatility are critical for success in the retail environment. RACK, an advanced point-of-sale (POS) software, is poised to transform the way businesses run by enhancing these factors.

RACK is a cloud-based business management solution that is optimized for android and webIt offers a full range of capabilities to improve overall business performance and meets the complex requirements of retail outlets. 

RACK's enhanced business capabilities 

At the core of RACK's functionality is its intuitive interface that enables real-time tracking of inventory from the point of purchase to sale. This cloud-based system transcends traditional boundaries, allowing business owners to manage their operations both on-site and remotely. With RACK, the power to run sales using any mobile device becomes a reality, offering unparalleled flexibility and convenience. 

What sets RACK apart is its compatibility with the latest hardware, including the new Pesapal Sabi X800 POS machine and the N910 Smart PDQ currently in the market. Accessing the system is as simple as logging into your mobile or desktop device, providing instant insights into critical aspects of your business such as sales trends, inventory levels, and staff performance. 

RACK's significance extends beyond mere transaction processing; it serves as a dynamic business tool built on extensive research and feedback from various industries. The system's adaptability allows it to easily integrate into any retail setup, making it a versatile solution for diverse markets. 

RACK simplifies inventory control, e-commerce, and expenditure management. It ensures thorough business coverage by integrating smoothly with Pesapal for payment solutions, WooCommerce for e-commerce administration, and Openfloat for its disbursement and payout capabilities. The inventory synchronization feature of Rack ensures ideal stock levels are displayed both online and onsite in real-time. This prevents overselling by removing disparities between online and offline points of sale. 

A business needs to rely on analytics and data for it to operate profitably. You can plan your marketing, rewards, and stocking by keeping an eye on your customers' purchasing habits and preferences with RACK. What's more, to prepare for employee assessments, you can keep an eye on your employees' performance to determine who is performing below expectation and who is contributing their fair share. You can manage sales, customer experience, and other operational processes in your organization more easily by using RACK to track every transaction. 

RACK’s Features 

The advantages of RACK are manifold. It offers a robust set of features: 

1. Operational Productivity: 

  • On-site and remote system accessibility. 
  • Seamless payments through multiple methods. 
  • Fraud elimination via comprehensive stock controls. 

 2. Superior Reconciliation and Reporting: 

  • Access to detailed analytics and reports. 
  • Daily opening and closing stock reports for loss prevention. 
  • Real-time reconciliation reports to trace sales references. 
  • Staff commission reports for employee motivation. 
  • Expense and tax reports for comprehensive financial management. 

3. Value Creation: 

  • Streamlined sales processes for enhanced customer experiences. 
  • Business visibility on-site and remotely. 
  • Accurate inventory management to prevent unbalanced stock levels. 
  • Supplier management to keep track of supplier data and build credit on Pesapal's credit platform. 
  • Customer information management for targeted marketing based on preferences. 
  • Optional KRA integration for seamless tax reporting (E-TIMS & TIMS). 
  • E-commerce integration for a holistic online and offline selling experience. 

RACK not only addresses common business challenges but also introduces advanced features such as: 

  • Payment automation on the Pesapal Sabi POS. 
  • Inventory, supplier, and customer management. 
  • Integration with WooCommerce. 
  • Multi-branch/store management. 
  • Expenses management. 

Security and support are paramount in RACK's design. We offer round-the-clock assistance and stable system availability with no downtimes. The system boasts advanced security features to safeguard valuable business data, ensuring your peace of mind. 

RACK enables smooth integration with third-party services, such as Pesapal, M-PESA, KRA E-TIMS & TIMS, Bulk SMS for marketing and e-receipts, and WooCommerce for e-commerce platforms, in a world where businesses are becoming increasingly interdependent by the day. 

Transitioning to a new system can be daunting, but our team eases this process by providing set-up assistance and additional services at reasonable fees. These services include inventory set-up and tagging, training, and barcode generation, ensuring a smooth and efficient onboarding experience. 

In essence, RACK is not just a POS system; it's a comprehensive business solution that empowers retailers to thrive in a competitive market. By embracing the future of retail management with RACK, you gain the tools you need to succeed in retail. 

Keep Track of Every Unit with RACK

Run a more efficient business



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