Perched on one of Kigali’s scenic hilltops, Amaltas The View offers a different take on luxury accommodation. The property combines spacious two-bedroom apartments, refined finishes and expansive views of the city, while its location away from the main road gives guests the quiet and privacy that define the experience. For Amaltas, delivering that experience starts before a guest even arrives. It starts with making it easy for guests to book.
A new standard for luxury living in Kigali
Amaltas takes its name from the Amaltas tree, which has deep cultural and spiritual associations in parts of Asia. That sense of calm is also reflected in the property itself. Located away from the main road, Amaltas The View offers two-bedroom apartments, each designed around space, comfort and views of Kigali.
“We've established arguably one of the best hotel apartment complexes in Rwanda,” says Vinay.
But while the guest experience was designed around simplicity and comfort, Amaltas needed an equally straightforward way for guests to make and pay for their bookings.
Making it easier for guests to book
As the property grew, Amaltas needed a way to send guests a payment link when they were ready to book. The requirement was simple: make it easy for a guest to move from interest to payment without creating unnecessary steps for the business. That was when the team reached out to Pesapal. “We had the need to send a payment link for guests to book their stay,” says Bhakti.
The conversation introduced Amaltas to more than payment links. Pesapal showed the team how Reserveport, Pesapal’s booking engine, could link with the website to accommodate online booking and of course adding POS machine for payments. What stood out was the ability to bring these different needs together.
One partner for bookings and payments
For a hospitality business, taking a reservation is only one part of the guest journey. The booking needs to connect naturally with payment, while the business needs tools that can support different ways of serving guests. With Pesapal, Amaltas could look at these needs together rather than managing separate providers for each part of the process. Reserveport gives the property an online booking channel, with the provision of payment links for guest to pay online, while the Pesapal’s POS terminal makes it possible to collect payments onsite. For Amaltas, having these capabilities under one umbrella made the setup easier to manage.
Technology that supports the experience
For a property built around premium, personalised accommodation, the booking experience should feel like an extension of the stay itself. Guests can discover Amaltas The View, make a reservation and complete payment through a digital journey, while the property has the tools it needs to manage bookings and payments in one ecosystem. The value for Amaltas is therefore not simply having another piece of technology; it's having a connected way to handle an important part of the guest journey. And as Amaltas continues to build its presence in Kigali’s hospitality market, having a technology partner that can support both bookings and payments gives the business room to grow.
The result
For Amaltas The View, partnering with Pesapal has made the booking process easier for both the business and its guests.
With Reserveport, the property has seen:
For Bhakti, the wider benefit is having these capabilities supported by one provider.
