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How Pantry & Provisions is Using Pesapal Sabi POS to Enhance Customer Experience

How Pantry & Provisions is Using Pesapal Sabi POS to Enhance Customer Experience

On 29 April 2021
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Covid19 was an awakening call to almost all businesses on their mode of doing business.

Pantry & Provisions is a neighborhood grocery store, cafeteria, and liquor store had to adapt to customers’ behavioral change in order to serve their customers better during and after the pandemic.

Pantry & Provisions has put a premium on the mode of payment as a measure to protect its customers and employees from the deadly virus. They use Pesapal Sabi POS machine in accepting  payments that promote contactless transactions. The PDQ machine guarantees a secure transaction for both parties.

Faith Julian Namaemba, the Human Resource Manager at the company, acknowledges how Pesapal has made payment easy for them as a business. In the interview, Faith says their clients can pony up their bills at ease using their cards through the Pesapal Sabi. She notes that card payment through the Pesapal Sabi has helped them serve customers diligently.

Faith, who jokingly tells us that she loves tea, urges their clients to use their cards when making payments at the store. Faith observes that the PDQ machines minimize the use of cash which is convenient for both the retailer and client.

Watch the video to learn more about the different services they offer and their incredible outdoor space.

 

Published In: Case Studies,Products

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