Taking Your Business to the Next Level with Pesapal POS: Success Stories and Case Studies

Taking Your Business to the Next Level with Pesapal POS: Success Stories and Case Studies

On 17 March 2023

In the world of business, success often hinges on being able to adapt and stay ahead of the competition. One crucial aspect of this is having a secure and efficient payment system. That's where we come in. We are the leading payment service provider in Africa, offering various solutions to help businesses of all sizes streamline their payment processes and grow their operations. In this blog post, we'll explore some success stories and case studies of businesses that have used our POS (point of sale) solution to take their operations to the next level.

Let's start with some statistics. According to a recent report by Statista, the digital payment market in Africa is projected to show an annual growth rate (CAGR 2023-2027) of 16.01% resulting in a projected total amount of US$265.20bn by 2027. This growth is fuelled by factors such as the increasing adoption of smartphones and mobile internet, a growing population of tech-savvy youth, and the rise of e-commerce. As such, businesses in Africa must find ways to stay competitive and provide convenient payment options for their customers.

One way businesses can do this is by using Pesapal's POS solution. We offer a POS terminal – Pesapal Sabi POS - which enables businesses to accept card and mobile money payments securely and conveniently. The PDQ machine accepts card payments from various providers such as Mastercard, Visa and mobile money payments from multiple networks such as M-pesa, Airtel Money and Tigo Pesa. With Sabi POS, businesses can easily receive payments in real-time, all while providing a seamless payment experience for their customers.

Now let's dive into some success stories of businesses that have used Pesapal's POS solutions to grow their operations.


Hotels and Resorts.

According to recent statistics, hotels can save up to 20% on commission fees by using a direct booking system instead of relying on third-party online travel agencies (OTAs). We offer a convenient and cost-effective way for hotels to accept direct bookings and payments from guests. This not only helps hotels save money but also gives them greater control over their bookings and customer data.

One hotel that has seen significant success with Pesapal POS is the Le Mersenne Beach Hotel in Zanzibar. The hotel, which offers guests a stunning seaside retreat, uses Pesapal to manage their bookings and accept payments from guests. The system has aided the hotel in optimizing its operations and delivering a smooth and effortless experience for its guests. As a result, Le Mersenne has seen a surge in direct bookings, leading to increased revenue and profitability.

Another resort that has benefited from our POS solution is the Sands at Chale, a private island resort off the coast of Kenya. The resort, which boasts a secluded beach and stunning ocean views, uses Pesapal to accept payments from guests and manage their reservations. The system has helped the resort reduce its reliance on OTAs and increase its direct bookings. This has not only saved the resort money but has also allowed them to provide a more personalized experience for guests.

Restaurants and cafes’

Moving on to restaurants and cafes, Pesapal POS has helped many businesses streamline their operations and improve their customer experience. One such business is the Woodberry Café, a popular café in Dar es Salaam that offers a range of delicious food and drinks. The café uses Pesapal to accept payments from customers, making it easy and convenient for them to pay for their meals. The system has helped the café reduce its transaction times and improve its overall efficiency, leading to increased customer satisfaction and loyalty.

Another restaurant that has benefited from Pesapal POS is Yujo Izakaya, a Japanese restaurant in Kampala, Uganda. The restaurant, which offers an authentic Japanese dining experience, uses Pesapal to accept payments from customers and manage its inventory. The system has helped the restaurant streamline its operations and reduce the risk of stockouts, leading to increased profitability and growth.

Retailers and small businesses.

Pesapal POS has been beneficial to retailers and small businesses across East Africa. One such business is Cafesserie, a popular café and bakery in Mombasa. The business uses Pesapal to accept payments from customers, making it easy and convenient for them to pay for their purchases. The system has helped the business reduce its transaction times and improve its overall efficiency, leading to increased customer satisfaction and loyalty.

Some pointers highlighting the key features of the Pesapal Sabi PDQ solution:

  • Processing Mobile Money STK Push. With Pesapal Sabi PDQ , businesses can accept mobile money payments via STK Push. This feature simplifies the payment process for customers, as they can make payments quickly and easily using their mobile phones.
  • Taking Visa and Mastercard Payments. Pesapal Sabi PDQ also allows businesses to accept Visa and Mastercard payments, making it easy for customers to pay with their credit or debit cards.
  • Accessing Real-Time Sales Reports. With real-time sales reports, businesses can track their sales and monitor their performance in real-time. This data is crucial in helping businesses to make informed decisions about pricing, promotions, and inventory management.
  • Using 4G or Wi-Fi. The Pesapal Sabi PDQ uses 4G or Wi-Fi connectivity, ensuring that transactions are processed quickly and reliably. This also means that businesses can use the solution in areas with limited internet connectivity.
  • Secure and safe. With the enhanced security features, Pesapal Sabi PDQ provides peace of mind for business owners and their customers. The solution is built to meet the highest security standards and is constantly updated to ensure that it remains secure and reliable.
  • Easy Integration. The Sabi PDQ can integrate with most POS systems, making it easy for businesses to accept electronic payments without changing their current setup. Also, technical support to businesses integrating the Sabi PDQ is provided, ensuring a smooth and seamless integration experience.

Overall, Pesapal's POS PDQ solution offers a range of features that make it easy for businesses to accept a wide range of payment options and track their performance in real-time. This can help businesses to enhance their operations and drive growth. Pesapal POS has been instrumental in driving growth and efficiency for businesses across East Africa. From hotels and resorts to restaurants and cafes, we have helped businesses streamline their operations, reduce costs, and provide a better customer experience.

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Published In: Payments,Case Studies

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