Nearly two decades after its launch, Mpesa has reshaped how Kenyans spend, save, and send money. According to the latest report, Mpesa has 52.4 million customers per the financial year ending 31 March 2022.
Businesses have mastered the saying, "Numbers don't lie," and have tapped into mobile money as one of the modes to pay and get paid. This has enabled businesses to offer services to customers without credit/debit cards and those who are reluctant to use cash.
Pesapal, being a key player in the payment space in Africa, has committed to ensuring that we offer simple, safe, and secure modes of payment for individuals and businesses. We have improved our solutions over time to ensure businesses do not lose customers on the basis of their preferred mode of payment.
Pesapal’s PDQ machine – Pesapal Sabi – is a POS machine that accepts card and mobile money payments. The Pesapal Sabi POS is the only machine in the market that processes the two payment methods on one device.
1. Better End-user Experience
Pesapal Sabi POS supports an array of MPESA payment modes: Till number, Supertap, and the most preferred one being, Mpesa Xpress. Mpesa STK push notifications speed up the payment process as it bypasses the process of the customer keying in the Paybill/ Till number. With MPESA STK payments on Pesapal Sabi POS, you push the transaction details to the customer and all they need to do is key in their PIN to confirm the transaction. Mpesa STK payments reduce manual entry errors and enhances the payment experience for your customers, leaving you more time to serve your other customers.
2. Enhance Efficiency
Mpesa on Pesapal Sabi POS will turn your business around by improving operations and increasing profitability. Make optimal use of your staff and solve issues such as manually writing down the Mpesa confirmation code, unrecorded sales, and time wastage in matching the handwritten sales with that available on the phone device. Pesapal Sabi comes in handy with Mpesa receipts, eliminating all these problems.
Pesapal Sabi prints two receipts (the customer's and the merchant's); this removes the tedious process of writing down the Mpesa codes, saves time, and ensures you offer guests exemplary service.
To seal leakages and streamline your processes, Mpesa on Pesapal Sabi POS can also be integrated into external POS and ERP systems. Whether in retail or hospitality, Pesapal Sabi POS solution can be integrated into your existing POS system so that payments post automatically. This integration works for both Mpesa and card payments.
3. Better Visibility into Your Business
Business owners find it challenging to access Mpesa sales reports remotely. They are forced to visit the premises physically to crosscheck the book of records with the information provided by the accountant. However, with the Pesapal Sabi POS, the Mpesa report is at your fingertips. The merchant dashboard offers real-time sales reports that can be accessed from anywhere. This helps you to keep an eye on your business.
4. Better Cash Flow Management
Accountants are required to have a firm grasp of finances by confirming all the books of accounts are in order. To ensure the accountant stays on top of things, he/she can generate a daily summary of sales from the Pesapal Sabi POS machine. The terminal can, at any time, generate a conclusive summary of Mpesa and card payments thus making the reconciliation process easier. Additionally, access to the merchant dashboard also means that one can generate reports at any time and from anywhere.
5. Build Brand Awareness
Pesapal Sabi POS not only prints receipts for payments done via Mpesa, but it also does customized receipts with your business logo. As a business owner, every interaction you have with customers is an opportunity to strengthen your relationship with them. The branded receipts will always remind customers about your business anytime they come across it; it is a cost-effective way of advertising as it puts your name out there. Issuance of Mpesa receipts increases operational efficiency.
