Welcome To The Hotel With Breathtaking Views & World-class Cuisine

Welcome To The Hotel With Breathtaking Views & World-class Cuisine

On 26 November 2019

Mrimba Palm Hotel is a beautiful property that offers you a place where you can relax, unwind and enjoy.

It is located in the heart of Arusha,Tanzania which is the gateway to the world’s most renowned game parks, it is a fifty minute drive from Kilimanjaro International Airport(KIA), a ten minute drive from Arusha City Center and the Arusha International Conference Center. It is surrounded by scenic views of Mount Meru and the towering Mount Kilimanjaro from a distance. During our stay there we were privileged to enjoy some of the delicious chef favorites such as the whole Tilapia fish that was simply breathtaking and to have a conversation with Joseph Tumaini who is the Operations Manager of the hotel. Here is what Joseph had to say:

Pesapal: When was Mrimba established?

Joseph: It was started in 2018 and we have grown tremendously in this one year. Through our hard work we have managed to serve not only Tanzanian citizens but also people from all over the world. Using social media as a marketing strategy has enabled us to reach people from all over the world at a more affordable cost. This made the most economical sense for us. 

Pesapal: What is your unique selling point?

Joseph: We pride ourselves in the fact that we are easily accessible to most of the tourist attractions that are present in Arusha. At the same time, we offer you a change to experience beautiful views, great food and excellent customer service all at an affordable price. Our goal is to ensure that all our guests get value for their money and that they are pleased with the experience they get while they stay with us.

Pesapal: What role does Pesapal play in the success of your business?

Joseph: The digital era has facilitated the development of solutions that make business operations less tedious unlike before. Pesapal has made it easy for our guests to pay us, after their stay they can pay using their card which is a fast process. Previously  we would experience many payment challenges because some guests were disappointed that they had to use cash that they had planned to use in other things to pay for accommodation simply because we had no point of sale payment solution. Pesapal has provided our guests with a variety of payment options that has it made it easier for them to pay us and at the same time it is convenient for them. 

Pesapal: What is your final word to the people reading this?

Joseph: I would like to welcome you to Mrimba Palm Hotel, where we guarantee you exceptional customer service, great food, scenic views and an experience like you have never had before. We look forward to serving you soon. 

Published In: Case Studies

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