Now more than ever, the business and leisure traveller is going online to make his/her travel plans. From finding the next destination to getting reviews and making bookings, it’s all gone digital.
To keep up with this new developments, it’s imperative that today’s hotels adapt and engage with their potential visitors online and make their user journey as simple as possible. This includes ensuring they can conveniently and securely make and pay for their hotel and safari bookings.
Today’s post explores not only why you should set up an online payment function for your hotel business but also shows you just how to do it.
The internet has changed how people travel. They can look up hotels, find reviews and recommendations, make comparisons and make flight and accommodation bookings without ever leaving their seat. This is increasingly being done on mobile devices with trends predicting that soon up to 85% of bookings will involve mobile devices.
The rise of home sharing and subletting platforms such as AirBnB means hotels are facing stiffer competition than before. They therefore must evolve and rethink their strategies. In Kenya for example, there has been a notable increase in local tourism.
Hotels targeting this segment must then adapt to mobile payment solutions such as M-Pesa and Airtel Money. There has also been an increase in card payments online too. This too must be considered.
Now that you understand why, here’s how to go about setting up an online presence and how to receive your first online booking.
At Pesapal, we provide technology that allows hotels to accept a wide variety of online payments including card payments and mobile money. Over the years, we have partnered with hotels chains around Africa to bring convenience to their guests and help grow the hospitality industry.
Present in Kenya, Tanzania, Uganda, and Malawi, we offer a fast, seamless and hassle free set up. Talk to us today on and we’ll give your business an unbeatable competitive edge.
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