How To Withdraw Money From Your Pesapal Merchant Account

How To Withdraw Money From Your Pesapal Merchant Account

On 3 August 2017

Congratulations! If you want to withdraw money from your Pesapal account, it means your customers have successfully transacted with you.

Withdrawing money from Pesapal is an easy 3 step process:

  1. Log into your merchant account
  2. Click on the red ‘Withdraw Funds’ button
  3. Select the currency and amount you would like to withdraw and click 'Withdraw Funds'

Once completed, your money will be settled to the bank account provided when you opened your merchant account. Settlement to your bank account takes 48 business hours.

Here's a video showing you how to do it



For first time users, please note that you must provide copies of legal documentation to prove that the business is legitimate. This is done only once when you are setting up your merchant account. You will also need to provide a bank account where all your funds will be settled to upon withdrawal.

Need help with your merchant account? Email us at

Published In: How To's
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