How do I reverse funds from my Sabi mPOS App?
Occasionally, you might need to refund your customer after a transaction. Here's how to do it:
- Go to your Pesapal Sabi App and go to the navigation panel
- Select ‘View Activity’ and a list of all your transaction will be displayed
- Select the transaction you wish to reverse
- On the transaction page, click on the green ‘Issue Refund’ button.
- A confirmation pop up will appear asking you to authorize the refund. Click yes.
- A notification will be sent to you once the refund is done.
Still need help? Get in touch with Pesapal Support here